Refund Policy

SkillzGo Solutions
Your Partner in Training and Research
Effective Date: 06-March-2026
Website: www.skillzgo.com

1. Introduction
At SkillzGo Solutions, we strive to maintain transparency, fairness, and professionalism in all our digital products, academic programs, and professional services.
This Refund Policy explains the conditions under which refunds may or may not be granted for:
• Digital Products
• Academic Project Guidance
• Training & Internship Programs
• Research & Publication Services
• Professional Consulting Services
By purchasing any product or service from SkillzGo Solutions, you agree to this Refund Policy.

2. General Refund Principles
Due to the nature of digital and academic services:
• Most digital products are non-refundable once delivered.
• Customized academic services may have milestone-based refund conditions.
• Refunds are not provided for a change of mind after delivery.
• Refund requests must be made through official communication channels.

3. Digital Products (eBooks, PDFs, Study Materials)
3.1 Non-Refundable Policy
All digital downloads, including:
• eBooks
• PDF Notes
• Digital Study Materials
• Reference Project Documents
are non-refundable once:
• Download link is accessed
• Email delivery is completed
• LMS access is granted
This is because digital content cannot be returned or revoked after access.

4. Project Guidance & Academic Mentorship
Includes:
• Diploma Projects
• B.Tech Mini & Major Projects
• M.Tech Mini & Major Projects
• BBA / MBA / MCA Mini & Major Projects
• Guided Project Development
• Simulation & Documentation Support

4.1 Before Work Initiation
If payment is made and work has not started, a refund may be processed after deducting administrative charges.

4.2 After Work Initiation
Once:
• Project outline is shared
• Documentation drafting begins
• Simulation/modeling work starts.
Refunds will not be granted.

4.3 Customized Work
All customized academic services are strictly non-refundable after milestone delivery.

5. Courses, Training & Internship Programs
Includes:
• Industrial Training Programs
• Virtual Internships
• Advanced Certification Courses
• Workshops & Webinars

5.1 Before Course Access
Refund requests may be considered if submitted before:
• LMS login credentials are issued
• Course materials are accessed
• Live sessions begin

5.2 After Access No refund shall be issued once:
• Course access is granted
• Recorded sessions are shared
• Certification process has begun

6. Research & Publication Services
Includes:
• Paper Formatting
• Journal Suggestion
• Publication Assistance
• PhD Assistance Packages
• Plagiarism Checking & Editing

6.1 Service-Based Nature
These services involve:
• Intellectual effort
• Time investment
• Professional consultation.
Therefore, once service work has commenced, fees are non-refundable.

6.2 Journal & Publication Disclaimer
SkillzGo Solutions does NOT guarantee:
• Journal acceptance
• Publication approval
• Indexing confirmation
Rejection by journal authorities does not qualify for a refund.

7. Patent Filing Assistance
Patent assistance is provided via partner firms.
Refunds are not applicable once:
• Documentation preparation begins
• Filing process is initiated
• Consultation is provided
Government fees or third-party filing fees are non-refundable.

8. Payment Gateway Refund Processing
Payments are processed via:
• Razorpay
• Stripe
• PayU
• PayPal
If refund is approved:
• Amount will be credited to the original payment method
• Processing time: 7–14 business days (depending on gateway)
SkillzGo Solutions is not responsible for delays caused by payment gateways or banks.

9. Duplicate Payments
In case of duplicate transactions:
• User must notify within 48 hours
• After verification, excess payment will be refunded

10. Chargebacks & Payment Disputes
If a user initiates a chargeback without contacting us:
• Access to services will be suspended
• Legal action may be initiated if fraud is suspected
We encourage clients to contact our support team before filing disputes.

11. Non-Refundable Scenarios
Refunds will NOT be provided in cases of:
• Change of mind
• Academic rejection by the university
• Failure to understand course requirements
• Delay due to client non-response
• Misuse of materials
• Violation of Terms & Conditions
• Partial use of digital products

12. Exceptional Circumstances
In rare and genuine cases (technical failure, incorrect product delivery), refunds or replacements may be considered at the sole discretion of SkillzGo Solutions.

13. How to Request a Refund
Refund requests must include:
• Full Name
• Registered Email
• Order ID
• Payment Proof
• Reason for Refund
Send request to: contact.skillzgo@gmail.com.
Requests must be submitted within 2 days of purchase (where applicable).

14. International Clients
International refund processing may take additional time due to:
• Currency conversion
• Banking regulations
• Cross-border processing delays All international users agree to these terms at the time of purchase.

15. Policy Updates
We reserve the right to modify this Refund Policy at any time.
Updated versions will be posted on this page with a revised effective date.

Final Declaration
By purchasing any digital product, enrolling in programs, or availing professional services from SkillzGo Solutions, you acknowledge that:
• You have read this Refund Policy
• You understand the non-refundable nature of digital services
• You agree to all refund terms stated above